Best CAFM & Facilities Management Software UK (2026): Ranked

If you run a UK estate, the CAFM decision is not really a features decision. It is a liability decision. The software you pick is what proves your buildings were compliant, what tells you a lease break is coming before it costs you, and what your contractors either use on their phones or quietly ignore. Get it wrong and the gaps show up in an audit, not a demo.

This is a ranked, honest field guide for 2026: UK estates, facilities, compliance and portfolio teams weighing a CAFM, CMMS or IWMS. It covers the established names you already know, priced and positioned as plainly as the public record allows, plus where the category is actually moving.

We build one of the tools on this list, so read the boundaries we draw as carefully as the rankings. We have tried to be the kind of comparison we would trust from a competitor: clear about who each tool is genuinely best for, and clear about where we are not the answer.

What Changed In CAFM For 2026?

The legacy CAFM and IWMS category was designed in the 2000s around a set of assumptions that no longer hold. Four of them are now the fault lines a modern buyer should test on.

AI document extraction. Legacy systems are systems of record: a human reads the FRA, the EICR or the lease and types the expiry date, the result and the break clause into a form. The 2026 shift is systems of understanding, where the software reads the PDF itself, pulls the page-cited dates and results, and files them. None of the established incumbents below markets native extraction of statutory certificates or leases as a core capability. Most have bolted an "AI and analytics" layer onto dashboards, not onto ingestion. (MRI Evolution, for example, markets AI, IoT and analytics at the operations layer; the depth of those claims is vendor language we could not independently test.)

Published pricing. The enterprise end of this market is uniformly quote-only. Planon, MRI Evolution, QFM, Concerto and Micad all require a sales call to see a number. The modern axis is a price you can read on the website. Only the SME-tier tools publish or hint at per-seat figures, and even they push "contact us" above a threshold.

Migration in days, not months. Enterprise CAFM onboarding is a project, not a signup. Planon implementations commonly run 9 to 18 months via a certified partner, and third-party profiles put Year-1 total cost of ownership at roughly 1.5 to 2 times the annual licence in professional services. The modern axis is self-serve migration measured in days, because AI does the re-keying that used to justify the project.

Unlimited contractor and tenant access. Legacy licensing is per named user, which taxes exactly the people you most want in the system: the contractors closing jobs and the tenants raising them. The modern axis makes editor seats the only billable unit and gives field users free, unlimited access.

The honest caveat: the incumbents are entrenched, feature-complete for hard and soft FM, and trusted by NHS Trusts, government and blue-chips. A challenger wins on ingestion, pricing transparency, time-to-value and contractor economics. It does not win on the breadth of soft-services modules or a 20-year reference list. Keep both halves in mind as you read the ranking.

The Best CAFM & Facilities Management Software In The UK

Ranked by fit for a UK estates and compliance buyer, with an honest "best for" on each so you can match the tool to the estate rather than the loudest brand.

1. Proprietas

What it is. An AI-first estate management platform for UK teams, built around three pillars: statutory compliance tracked per building, lease intelligence extracted from the PDFs, and facilities (issues, work orders, a contractor portal and PPM). The distinguishing move is that the software reads your documents rather than waiting for you to key them in.

Best for. The modern, compliance-led UK estate or portfolio: multi-academy trusts, care and hotel groups, managing agents and public-sector estates in the 10 to 300 building range, whose daily exposure is compliance, leases and contractors rather than capital-projects modelling.

Why it ranks first here. It is the tool built for the four 2026 axes rather than retrofitted to them. Concretely:

• AI document extraction with page citations. Drop an FRA, EICR, gas, legionella, asbestos or LOLER certificate, or a full lease, and the dates, type, reference and result pull out, each cited to the page it came from. Statutory dates below a confidence threshold route to human review rather than being auto-filed on a guess.
• Per-building statutory compliance as the spine. Every building crossed with every regime it is subject to produces a tracked obligation with a computed next-due date and a 90/60/30/7-day pre-expiry workflow, with an audit trail on every change.
• Published pricing. Three tiers at 199, 699 and 2,499-plus pounds per month, on the website, with no sales call to see the number.
• Migration in days. Onboarding is measured in days, not a multi-month implementation, because the extraction does the re-keying.
• Unlimited free contractor and tenant seats. Editor seats are the only billable unit; contractors and tenants get unlimited free access, so the field data does not go stale.
• Lease intelligence and AI-assistant access. Term dates, breaks, rent reviews and service-charge caps read off the PDFs, plus MCP access so you can query the portfolio from ChatGPT or Claude.
• In-app 2D and 3D floor-plan viewing. Upload a PDF drawing, or a DWG or DXF export, and Proprietas reconstructs it into a navigable 2D and extruded 3D plan, with rooms detected automatically and assets pinned to their real location. That means you locate an asset, compliance item or job on the actual plan, where legacy CAFM stores the same drawings as flat file attachments.

Watch-outs, honestly. Proprietas deliberately does not do desk booking, capital-projects management, IoT and BMS integration or deep space planning, and it is UK-focused. If those are your core requirement, a full IWMS is the right tool and the sections below are for you. It is also a newer name without a two-decade reference list.

2. Planon

What it is. A global enterprise IWMS covering real estate, space and workplace, asset and maintenance, and energy and sustainability on one platform. The deepest and most mature module set in the category.

Best for. Large corporate occupiers and multinational portfolios that need a full IWMS suite, have budget and run an implementation team. Capital-project-heavy, space-planning-heavy, global estates.

Pricing. Quote-only, no published list. Third-party aggregators estimate roughly 30k to 80k dollars per year for core CAFM, rising to 200k to 500k-plus for full IWMS at scale, with Year-1 cost of ownership around 1.5 to 2 times the licence. Treat those figures as unverified aggregator estimates, not vendor numbers.

Watch-outs. Implementations of 9 to 18 months via a partner, quote-only pricing, heavy total cost of ownership, and genuine overkill for anything below large enterprise.

3. MRI Evolution (formerly FSI Concept Evolution)

What it is. A browser-based enterprise CAFM and CMMS covering hard and soft FM on one platform, now part of MRI Software's wider real-estate suite. UK-born as FSI, acquired by MRI in August 2021 and rebranded from Concept Evolution.

Best for. Complex multi-site UK estates and FM service providers that want hard and soft FM under one roof, especially teams already in the MRI ecosystem.

Pricing. Quote-only. No published pricing.

Watch-outs. Enterprise implementation weight and a quote-based sales motion. The FSI to MRI rebrand means some documentation still references Concept Evolution, which can confuse buyers. The depth of the newer AI and IoT claims is marketing language we could not independently verify.

4. Concerto

What it is. A modular UK IWMS and CAFM spanning estates management, a CAFM helpdesk, real estate, projects, health and safety and permit-to-work. Launched in 2004; acquired by the property and FM group Bellrock in 2016.

Best for. UK public-sector estates, NHS bodies, local authorities, universities and blue-light services, managing land, buildings, condition, utilisation and statutory compliance in one system.

Pricing. Quote-only, typically via public-sector procurement frameworks such as G-Cloud.

Watch-outs. Quote-based, on a public-sector procurement cadence, and owned by an FM services group, so the software sits alongside a services business rather than being a pure-play product.

5. QFM (Service Works Global)

What it is. A highly configurable web and mobile CAFM for hard and soft FM, space, room bookings and property and estates. London-based Service Works Global, part of Sweden's Addnode Group since 2017.

Best for. Organisations that want a configurable, modular CAFM they can shape to existing naming conventions and processes, with particular strength in space and bookings.

Pricing. Quote-only. No published pricing.

Watch-outs. Quote-based, and the configurability that is its strength implies setup and consultancy effort. The brand is lower-profile than Planon or MRI.

6. Micad (by Singu)

What it is. A UK CAFM with roots in space and drawing management that grew into compliance, asset-lifecycle and estates management, delivered as SaaS with mobile apps. A 30-plus year heritage.

Best for. NHS Trusts and audit-heavy healthcare and public estates that need structured statutory compliance, asbestos data, space records and an estates terrier.

Pricing. Quote-only, G-Cloud listed.

Watch-outs. Quote-based and healthcare-centric, so less of a general commercial fit. The vendor claims a dominant NHS footprint (around 180 of roughly 240 Trusts, plus large site and floor-area figures), but treat those as vendor marketing numbers we could not independently verify. Heritage product roots mean you should check UI and UX modernity in a live demo.

7. Joblogic

What it is. A field-service management, CAFM and CMMS platform with strong job-management roots for UK trade contractors. Cloud and mobile-first.

Best for. FM contractors and maintenance and service businesses that live in the field: scheduling engineers, jobs, contracts and mobile workflows.

Pricing. Partly published, which is a genuine differentiator against the enterprise pack. The Standard tier starts from 45 pounds per user per month billed annually, with a 30-day free trial; Premium and Enterprise tiers are quote-based. (Verified against the vendor's pricing page.)

Watch-outs. Contractor and field-service DNA rather than estates and compliance-first. Per-seat pricing scales with headcount, and the richer tiers still go quote-based.

8. ShireSystem (Elecosoft)

What it is. A combined CMMS and CAFM for maintenance-led operations: modular, rapid-deploy, and available cloud-hosted or on-premise. Established in 1982 and owned by Elecosoft (not Bellrock, a common mix-up).

Best for. Manufacturing, aviation, food and drink, healthcare and industrial sites where planned maintenance and asset uptime are the primary driver.

Pricing. Not publicly listed as a firm number; positioned as affordable and modular, with support included in the subscription and onsite training charged extra. Treat any specific figure as unverified.

Watch-outs. CMMS-first, so estates, lease and statutory-property depth is lighter. The on-premise legacy option signals an older architecture lineage, and pricing is not published.

9. Elogbooks (Vantify, Marlowe plc)

What it is. A cloud CAFM paired with a branded 24/7 helpdesk and service desk: supplier SLA management, work-order workflow and an audit trail. Used across 22,000-plus UK and EU properties; part of Marlowe plc's compliance and software division, now under the Vantify brand.

Best for. Managing agents and property owners with large multi-let portfolios who want an outsourced, managed helpdesk driving contractor jobs, not just software.

Pricing. Quote-only. The managed-service component makes it engagement-priced.

Watch-outs. It is software plus a service, so pricing and value are tied to the managed desk and it is less a self-serve product. The branding is mid-transition to Vantify, which can confuse buyers.

Also Worth Knowing

Three more names come up in UK searches. They did not get a full block either because the category is adjacent or because we could not verify enough to rank them fairly.

• Trackplan. A genuinely low-cost cloud CAFM and CMMS positioned on ease of use and price for SMEs; one case study cites roughly a tenth of Planon's cost. We could not verify exact published pricing (the search collides with an unrelated analytics product), so treat both the price and the "one-tenth" claim as unverified.
• Expansive FM. A modern-looking multi-site CAFM emphasising FM and contractor collaboration and compliance. A credible newer UK entrant; we found no published pricing, so assume quote-based (unverified).
• Idox. Public-sector estates, asset and land management used by 340-plus UK local authorities, strong on property terrier, GIS and land rather than day-to-day FM helpdesk. An adjacent category; quote-only, public procurement.

How Do These CAFM Tools Compare?

A plain scan across the axes that actually separate the generations. "Compliance-first" means statutory tracking is the organising structure of the product, not a report you run.

Product	AI document extraction	Published pricing	Compliance-first	Typical migration	Contractor & tenant seats
Proprietas	Yes, page-cited, statutory and leases	Yes, 199 / 699 / 2,499+ per month	Yes, the spine	Days	Unlimited and free
Planon	No (analytics, not ingestion)	No, quote-only	Module within a suite	9 to 18 months	Typically metered
MRI Evolution	No (AI at ops layer, unverified)	No, quote-only	Module within a suite	Months	Typically metered
Concerto	No	No, quote-only	Strong estates and compliance	Months	Typically metered
QFM	No	No, quote-only	Module within a suite	Months	Typically metered
Micad	No	No, quote-only	Strong (healthcare)	Months	Typically metered
Joblogic	No	Partly, from 45 per user / mo	Field-service-first	Weeks	Per user
ShireSystem	No	No (unverified)	CMMS-first	Weeks to months	Per user
Elogbooks	No	No, quote-only	Helpdesk and SLA-first	Months	Managed service

Every "No" in the extraction and pricing columns is the point of the 2026 shift, not a knock on the product's core competence. A deep IWMS earns its place on breadth; it just was not built to read your certificates or show you the price on a Tuesday.

Conclusion: The 2026 Shortlist

There is no single best CAFM, only the best match for your estate. The quick version:

• Best overall for compliance-led UK estates and portfolios: Proprietas. AI extraction, per-building statutory tracking, published pricing and unlimited free contractor and tenant access.
• Best for global, capital-project-heavy IWMS: Planon. The deepest suite in the category if you have the scale and the implementation team.
• Best for enterprise multi-site hard and soft FM: MRI Evolution. Mature, configuration-led, strong if you are already in the MRI ecosystem.
• Best for UK public-sector estates: Concerto, with Micad the specialist pick for NHS Trusts and audit-heavy healthcare.
• Best for configurable space and bookings-led FM: QFM.
• Best for reactive repairs and field engineers: Joblogic, and the only tool here with a real published entry price.
• Best for maintenance and uptime-led industrial sites: ShireSystem.
• Best for managing agents who want a managed 24/7 helpdesk: Elogbooks.

If your problem is a global portfolio with capital projects and desk booking, the legacy IWMS names are genuinely the right answer and you should shortlist them. If your problem is keeping many UK buildings compliant, the leases legible and the contractors moving, without a nine-month rollout or a quote you have to chase, that is the estate Proprietas is built for.

Try It Before You Talk To Anyone

You can test the thing that actually separates the generations in about ten minutes. Drop one of your own certificates on the free scanner and watch the dates extract with page citations, read the published pricing without a sales call, or read the legacy CAFM shortlist.

To go deeper on the compliance side before you choose, our complete UK property compliance guide maps every statutory regime an estate carries, the statutory compliance calendar for estates turns those into a year of deadlines, and the legionella and L8 risk-assessment guide covers one of the regimes teams most often let slip.

This is a general comparison for evaluation, not an endorsement or criticism of any specific product. Capabilities, pricing and positioning of the tools named here change, and several figures above are vendor-stated or third-party estimates we have flagged as unverified. Always confirm current details with each vendor.