Site managers across 20 schools triage parent reports, raise work orders, get contractor quotes back — without owning 20 separate tools.
Facilities Management, Without the Friction.
QR-coded tenant reporting, work-order workflow, magic-link contractor portal, SFG20 PPM library. Mobile-first because the people reporting and fixing problems are never at a desk. Unlimited contractor and tenant access at every tier.
From Scan to Sign-Off, One Thread.
A tenant scans the corridor QR code. Severity is sorted. A work order opens. A contractor gets a magic link. They quote, they fix, they attach the photo. You sign off. The whole conversation lives in one place — never a WhatsApp group again.
QR-coded issue reporting
Tenants scan a sticker, snap a photo, type a sentence. No app to install, no account to create, no friction.
Issue triage
Severity is computed (life-safety, statutory, comfort) and routed to the right responsible person automatically.
Work orders
Each work order carries scope, location, contractor, budget cap, sign-off requirements. Status visible to everyone with a stake.
Contractor portal — no signup
Magic-link access to the single job. They upload quotes, log on-site time, attach completion photos. Done.
PPM with SFG20
Planned preventative maintenance schedules seeded from the SFG20 library. Skip rules, frequencies, asset-specific tasks.
Quote → PO → invoice
Three documents tracked against one work order. Budget caps enforced; over-budget needs explicit sign-off.
One conversation per issue
Tenant, manager, contractor — all in the same thread. No more 'who's chasing this' WhatsApp groups.
Photo evidence baked in
Before / after shots required for every closed work order. Reduces 'didn't happen' disputes to zero.
Email-driven uptake
Most updates land in your inbox. People who hate apps stay productive. The audit trail still lives in Proprietas.
The Day-to-Day, Without the Spreadsheet.
Tenants and staff report issues in plain English from a QR code on each site. Proprietas triages the category and priority on arrival so you open the inbox to a sorted list, not a wall. One click sends a contractor a token-gated link — no signup, no portal account. They upload the quote from their phone. You accept. Job tracked end to end.
Branded micro-app per site. Tenants scan, type, attach a photo. No accounts to manage.
Every issue gets a category and priority within seconds. You confirm or override, then assign.
Email lands → click → upload a quote → post status updates. No signup. Admin sees everything in real time.
Contractors with an expired Gas Safe, NICEIC or insurance show a warning in the picker. Compliance gate, not a gotcha.
“Boiler making a knocking noise on the third floor of B-block”
Triaged → Heating · Priority MEDIUM · Quote pending
“Tap in the bathroom won't stop running, water rising in basin”
Triaged → Plumbing · Priority HIGH · Sent to AquaCare South
“Fire door FD7 in the maths block won't latch properly”
Triaged → Fire Safety · Priority URGENT · Responsible Person notified
“Light flickering above the whiteboard in meeting room G-14”
Triaged → Electrical · Priority LOW · Awaiting contractor accept
Operations Teams Who Actually Run Buildings.
The systems your tenants and contractors will actually use — because they don't need to log in to use them.
Night staff log defects via the QR code in the corridor. Maintenance picks them up at 7am with severity already sorted.
Your tenants log issues against the right unit. Quote turnaround visible at portfolio level so you know which contractors are slow.
Housekeeping flags a faulty kettle from a corridor QR. The PPM schedule catches it next routine; the work order closes the loop.
Stop Asking People to Install Another App.
14-day Pro trial. No card. QR-coded intake on every paid tier; unlimited tenant + contractor access at every tier.